How libraries can use data to drive decisions and services

Facet Publishing have announced the release of Library Analytics and Metrics: Using data to drive decisions and services.

London, UK  (20 April 2015)

With the wealth of data available to library and information services, analytics are the key to understanding users and improving the systems and services offered. This new book, edited by Ben Showers, sets out the opportunities that analytics present to libraries, and provides inspiration for how they can use the data within their systems to help inform decisions and improveservices. Using case studies to provide real-life examples of current developments and services, and packed full of practical advice and guidance for libraries looking to realise the value of their data, this will be an essential guide for librarians and information professionals.

The book brings together a group of internationally recognised experts to explore some of the key issues in the exploitation of data analytics and metrics in the library and cultural heritage sectors, including:

  • The role of data in helping inform collections management and strategy
  • Approaches to collecting, analysing and utilising data
  • Using analytics to develop new services and improve the user experience
  • The opportunities of library data as ‘big data’
  • The role of ‘small data’ in delivering meaningful interventions for users
  • Practical advice on managing the risks and ethics of data analytics
  • How analytics can help uncover new types of impact and value for institutions and organisations.

Ben Showers said, “This is an incredibly exciting time for libraries, museums and the cultural heritage sector in general. There is some really innovative work being done by librarians, curators, archivists and technologists to realize the potential of the data that is flowing through their systems and services; capturing and analyzing data so they can improve services and meet user needs. This book is about these marvelous exemplars. It gathers together examples of cutting-edge work, from examples of how ethnographic methods are being used to better understand user behaviours so that physical study and learning spaces can be improved, through to how analytics are being used by librarians to demonstrate the impact of the library on student success and how cultural institutions are taking advantage of the web and the data it generates to help transform their services in a digital world. But, most importantly, these case studies and examples provide practitioners from across the cultural heritage sector with the tools, ideas and inspiration to begin exploring how analytics can begin to transform their services and systems back at their own institution.”

Library Analytics and Metrics: Using data to drive decisions and services is published by Facet Publishing and are available from Bookpoint Ltd | Tel: +44 (0)1235 827702 | Fax: +44 (0)1235 827703 | Email: facet@bookpoint.co.uk | Web: www.facetpublishing.co.uk. | Mailing Address: Mail Order Dept, 39 Milton Park, Abingdon, Oxon OX14 4TD. It is available in North America from the American Library Association.

http://www.infotoday.eu/PressRelease/How-libraries-can-use-data-to-drive-decisions-and-services-38472.aspx

 

Sandra Alves

 

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From Information Literacy to Action Literacy

[youtube]https://www.youtube.com/watch?v=8DXnUvseNTs[/youtube]

“Video presentation, by Paul G. Zurkowski, credited with coining the term information literacy in 1974,  proposes a “new” call to action – Action Literacy.  According to Zurkowski, Action Literacy attempts to bridge the gap between Academic Information Literacy and the general public’s need to be able to navigate what is commonly considered our information overload”.

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Information literacy is for life, not just for a good degree

Um revisão de literatura interessante!

IL_for_life“Arguably, librarians and information professionals have been involved in developing the information skills and competences of their users since the beginning of libraries. Until recently this was known as bibliographic instruction (to insiders) and library skills (to everyone else). Now we call this type of intervention information literacy, and have expanded our definition to include various aspects of research such as critical evaluation, data managing and presentation of findings. Everyone else now just calls this digital skills.” (Dr Charles Inskip)

See more at: http://www.cilip.org.uk/cilip/news/information-literacy-life-not-just-good-degree

 

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Ferramentas de pesquisa, há muitas…

Sobre os motores (ou ferramentas) de pesquisa, também chamados de ferramentas de descoberta – Discovery Tools – eis um artigo interessante do “Chronicle of Higher Education”.  As opções são diversas e a resposta à pergunta: qual delas é a melhor? não é fácil. Até porque algumas são desenvolvidas pelos próprios fornecedores de conteúdos, como a Ebsco ou a Proquest, o que nos deixa a pensar sobre a imparcialidade dos conteúdos indexados. Este artigo aborda pontos críticos desta realidade dominada por alguns gigantes das tecnologias da informação associadas ao mercado da informação científica e técnica, referindo estudos que comparam 3 ferramentas, entre as quais, o EDS (Ebsco), usado pela Universidade do Porto, o Summon (Proquest), e o Google Scholar (Google).
Como já diria o o Vasco Santana, ferramentas de pesquisa, há muitas… Por isso mesmo, importa perceber em que areias nos estamos a mover e para que lado;)

As Researchers Turn to Google, Libraries Navigate the Messy World of Discovery Tools

Discovery_tools

 

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PRIMO: Peer-Reviewed Instructional Materials Online Database

Um sítio interessante para procurar materiais de formação na área de infoliteracia: (PRIMO) Peer Reviewed Instructional Materials Online, cujo processo de revisão está a cargo da ACRL Instruction Section.

“PRIMO is a means to promote and share peer-reviewed instructional materials created by librarians to teach people about discovering, accessing and evaluating information in networked environments. The Committee hopes that publicizing selective, high quality resources will help librarians to respond to the educational challenges posed by still emerging digital technologies…”.PRIMO

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Recusa de negócio de uma Universidade Alemã com a Elsevier

German University Tells Elsevier ‘No Deal’

Num mundo em que a informação científica e técnica é paga a peso de ouro, eis um exemplo de como as universidades e as bibliotecas académicas têm um papel a desempenhar, através de uma decisão, reveladora de uma atitude.  Neste caso, foi para dizer que não havia negócio, ou acordo, por parte da Universidade de Konstanz (Alemanha) com um dos gigantes da edição científica (Elsevier). Exemplos como este podem não ser muitos, mas são no mínimo inspiradores, fazendo-nos questionar o sistema, e pensar em alternativas ao modelo tradicional da publicação e de acesso à informação, como o Acesso Aberto.

 

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Framework for Information Literacy for Higher Education

Está em fase de revisão/discussão um documento em que nos inspiramos para o nosso programa de infoliteracia: The Information Literacy Competency Standards for Higher Education, adotado em 200 pela Association of College and Research Libraries (ACRL). Para despertar a curiosidade, deixo aqui um excerto da nova conceção de infoliteracia, bem mais holística e menos instrumental do que anterior:

“Information literacy combines a repertoire of abilities, practices, and dispositions focused on expanding one’s understanding of the information ecosystem, with the proficiencies of finding, using and analyzing information, scholarship, and data to answer questions, develop new ones, and create new knowledge, through ethical participation in communities of learning and scholarship”

A versão draft deste documento pode ser consultada em “Framework for Information Literacy for Higher Education“.

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News and comments on search tools and electronic resources for business information

Karen Blakeman’s Blog, é um blog que vale a explorar e sobretudo acompanhar, isto para nos mantermos a par das últimas sobre o Google e outras ferramentas, como motores de pesquisa, redes sociais, etc..
Karen, entre outras coisas, é responsável pela edição mensal de uma newsletter intitulada “Tales from the Terminal Room“, fazendo consultadoria e formação. Deixo aqui o programa de um dos seus cursos de 1 dia que me pareceu interessante:

Course Outline:
Having problems with Google? Fed up with it deciding to search for something completely different? Suspect it isn’t telling you the whole story? You can say “No”, and there are times when Google is the worst possible tool for researching a project. There really are other search tools that can give you better results. This workshop will look at non-Google options for searching the web, different types of information and media.

Programme includes:
Alternative web search tools – features, strengths and weaknesses
Specialist tools for research information and grey literature
Image search tools and archives
Search tools for statistics and open data
Video
News
Social media and professional networks
Alerts and current awareness

Parece interessante. Não acham?

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